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Kyndryl wins deal to modernise Vodafone Idea’s IT operations, cybersecurity
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US enterprise technology services firm Kyndryl has expanded its partnership with India’s Vodafone Idea (Vi) with a new three-year deal to modernise the telecom carrier’s IT operations and delivery, streamline application operations management, and provide a unified integrated cyber resilience framework.
Vi and Kyndryl did not disclose financial terms of the extended deal.
In a joint statement on Thursday, Kyndryl said that it will deploy a next-generation IT operations delivery model based on advanced automation and data-driven insights, which will enable the telco to transition data insights and automation and attain zero-touch delivery.
Kyndryl said it will drive large transformation projects in backup, storage management and continuous data protection (CDP) that will provide Vi with enhanced operational agility and reduce costs.
Kyndryl will further build and deliver a cyber resilience framework focused on security governance, zero-touch services, data protection, identity and access management, security operations and incident recovery services.
Kyndryl will also redesign Vi’s cybersecurity architecture to further enhance compliance for anticipated future regulatory frameworks.
Vi, in turn, will continue to leverage Kyndryl Bridge, an AI-powered open integration platform, to accelerate operational improvements through automation and deep, data-driven insights.
To date, Kyndryl Bridge has deployed more than 1,000 unique automations at Vi to reduce delivery event noise by 15% and provide unified business services observability, as per the joint statement.
“At Vi, our focus is on building a resilient, scalable and intelligent IT backbone that can support rapid innovation and business agility,” said Jagbir Singh, CTO, Vi. “Our partnership with Kyndryl enables us to leverage advanced automation, AI-driven insights and a zero-touch operations model to optimise our IT infrastructure.”
Singh added that the collaboration is a strategic step forward in aligning the companies’ technology investments with long-term business objectives and delivering greater value to customers.
“We’re proud that Vodafone India has recognised Kyndryl’s core expertise in managing mission-critical systems and delivering complex transformations through this extended partnership,” said Lingraju Sawkar, president, Kyndryl India.
“Our deep understanding of Vodafone India’s business priorities has enabled us to consistently deliver innovations that have strengthened its IT and digital backbone, while driving business agility and operational efficiencies,” Sawkar added.
With this extended collaboration, Vi is positioned to further align its IT strategy with business objectives, maximise return on IT investments and reduce time-to-market for new digital services and products, the companies said.
